Debt Manager Rural Assets products./ Madhya Pradesh
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Job Description:
Strategic Planning and Implementation:
Develop and implement recovery strategies to manage and reduce the bank's NPL portfolio.
Create and enforce policies and procedures for the recovery department.
Set recovery targets and monitor performance against these targets.
Operational Management:
Oversee daily operations of the recovery team to ensure effective collection of overdue accounts.
Assign cases to recovery officers based on their expertise and case complexity.
Monitor progress of recovery efforts and provide guidance to recovery officers.
Ensure all recovery actions comply with legal and regulatory requirements.
Stakeholder Management:
Liaise with legal teams, external collection agencies, and other stakeholders to facilitate recovery processes.
Negotiate repayment plans and settlements with defaulting customers.
Maintain strong relationships with internal and external stakeholders to ensure efficient recovery processes.
Reporting and Analysis:
Prepare regular reports on recovery activities and performance metrics for senior management.
Analyze trends in defaults and recoveries to identify opportunities for process improvements.
Provide insights and recommendations to management based on recovery data analysis.
Team Leadership and Development:
Lead and motivate the recovery team to achieve high performance.
Conduct regular training sessions to enhance the skills and knowledge of recovery officers.
Evaluate team performance and provide constructive feedback and development plans.