Tele Collection
10 hours ago
Bengaluru, Karnataka, India
Home Credit
Full-time
€2,00,000 - €3,00,000 Contract
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- Calling to the customers to remind their due date of installment.
- Reminder calls to delinquent customers who failed to make the EMI payment.
- Explain the consequences to customer of not paying on time.
- Provide the options of payment channels for making the payment.
- Fix appointment for the field collections team if customer asks for collecting payment from home.
- Follow up with the customers till the payment is received.
- Ensure that all details of the calls & update on collections is updated on the system as per the process.