Tele Collection

10 hours ago

Bengaluru, Karnataka, India Home Credit Full-time €2,00,000 - €3,00,000 Contract
  • Calling to the customers to remind their due date of installment.
  • Reminder calls to delinquent customers who failed to make the EMI payment.
  • Explain the consequences to customer of not paying on time.
  • Provide the options of payment channels for making the payment.
  • Fix appointment for the field collections team if customer asks for collecting payment from home.
  • Follow up with the customers till the payment is received.
  • Ensure that all details of the calls & update on collections is updated on the system as per the process.