Customer Relationship Associate

2 days ago

Bangalore, Karnataka, India SharePal.in Full-time ₹3,00,000 Temporary
Brief summary about the role

We are looking for a customer relationship associates who will have a strong understanding of the order process at SharePal, excelling at lead management, understanding customer needs, building relationships, and increasing conversions. The ideal candidate will be a quick learner with strong communication & negotiation skills, and the ability to showcase our offerings in a compelling way. 


Job responsibilities:


1. Take up inbound customer leads & explain our offerings to them

2. Manage leads & the order flow within the CRM tool

3. Providing excellent after sales support to the customers

4. Understanding customer issues and providing a timely resolution

5. Build rapport and establish long term relationships with customers


Requirements

  • 0 to 2 years of experience in a similar role. Freshers welcome
  • B.Tech/B.E./BBA/BCom or UG in any specialization
  • Proficiency with Microsoft Office
  • Excellent communication skills. English & Hindi
  • Very good convincing & persuasion skills


Benefits

CTC offered: ₹2,00,000 - ₹3,00,000 P.A.