Hiring Telecalling in Salem

2 days ago


Salem, India ADITHYA IT SOLUTION PRIVATE LIMITED Full time

Responsibilities Make outbound calls to potential and existing customers. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and ensure high customer satisfaction. Maintain a database of customer calls and update records accurately. Promote products and services and generate leads. Follow up with customers for feedback and ensure timely resolution of issues. Adhere to call scripts and guidelines for consistent service delivery. Qualifications High school diploma or equivalent; additional qualifications in communications or marketing are a plus. Previous experience in a customer service or telecalling role. Excellent verbal communication skills. Ability to handle rejection and stress in soliciting customers. Strong listening and problem-solving skills. Ability to work independently and as part of a team. Skills Excellent telephone etiquette CRM software proficiency Data entry Salesforce



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