Quality Assurance

Job Description FormDepartment:Quality Assurance (QA)Job Title:Senior Manager Quality Assurance Reports To:AVP TechLocation:Goa Prepared By:RSKDate Prepared:Tuesday, 11 March 20251. Job Purpose-Overview:To lead and oversee the quality assurance functions across all stages of the manufacturing and assembly process for line and boom pumps. The role focuses on ensuring compliance with quality standards, reducing rework and defects, and enhancing product reliability and customer satisfaction.2. Key Responsibilities-Primary Responsibilities:-Quality Assurance Strategy & Leadership.- Develop and implement quality assurance strategies that ensure product reliability, customer satisfaction, and adherence to compliance standards.-Oversee the entire QA function, including Quality at Source (Pune), Inward Quality (Goa), WIP/FG/PDI Quality, and Field Quality for both line and boom pumps.-Drive continuous improvement initiatives in collaboration with cross-functional teams (Fabrication, Machining, Hydraulics, Electricals, etc.).-Monitoring & Control-Conduct root cause analysis for any quality defects identified at various stages (WIP, FG, and PDI).-Supervise the performance of rework analysis and provide corrective action plans to minimize defects.-Collaborate with design and production teams on New Product Development (NPD) to ensure quality standards are maintained during prototype and product launch phases.--Supplier Quality Management-Work closely with the sourcing team to ensure quality standards are adhered to by suppliers, including for import bought-out parts.-Lead inward quality performance reviews and establish robust incoming inspection criteria for all components.-Customer & Field Quality:-Monitor field quality feedback and implement corrective actions to address functional, hydraulic, and electrical quality issues in the field.-Ensure that all customer complaints related to product quality are promptly resolved and preventive measures are implemented.-Secondary Responsibilities:-Compliance & Standards:-Ensure adherence to national and international quality standards (ISO 9001, etc.).-Maintain up-to-date knowledge of industry best practices and regulatory requirements-Team Development:-Lead, mentor, and develop the QA team to enhance their skills and drive a culture of quality ownership.-Establish clear performance goals for QA managers at both Goa and Pune locations.3. Required QualificationsEducation:Bachelor's degree in Mechanical / Electrical / Production EngineeringExperience: 15 years of experience in quality assurance, preferably in the construction equipment or automotive industry, with minimum 5 years in a leadership roleCertifications/Licenses:Certified Manager of Quality/Organizational Excellence (CMQ/OE) OR Certified Quality Engineer (CQE)Special Skills:Lean manufacturing and Six Sigma methodologies, Product Lifecycle Management (PLM) Tools, 4. CompetenciesCore Competencies:Technical Competencies:Leadership & Team Management: Attention to Detail: Continuous Improvement Mind-set: Failure Mode and Effects Analysis (FMEA)ERP systemsComputer-Aided Quality (CAQ) softwares5. Working Conditions-Work Environment:office-based, factory & fieldwork-Physical Demands:travel as per requirement6. Performance Standards-Key Performance Indicators:-Reduction in rework rates and defect density (specifically for line and boom pumps).-Adherence to quality standards across all stages: Source Quality, Inward Quality, WIP/FG, PDI, and Field Performance.-Improved customer satisfaction through timely resolution of quality issues.7. ApprovalPrepared By:___________RSK_________________Approved By:____________RSK________________HR Department:_____________AS_______________Employment Type: Full-TimeSalary: $ 1,800,000.00 1,900,000.00 Per Year