Assistant Manager
1 week ago
Shift: US Shifts (Night Shift)
We are looking for dynamic and experienced Assistant Managers with a strong background in Property & Casualty Insurance to join our growing team in Bangalore. The ideal candidate must have proven leadership abilities, process management experience, and be comfortable working in a fast-paced, metrics-driven environment.
Key Responsibilities:
Lead, manage, and mentor a team, ensuring smooth day-to-day operations.
Oversee processes related to Property & Casualty Insurance.
Monitor and report key performance indicators (KPIs), team metrics, and SLAs.
Prepare and analyze daily, weekly, and monthly MIS reports.
Drive operational excellence and process improvements.
Act as the key point of contact for internal and external stakeholders.
Ensure compliance with organizational and client standards.
Required Skills & Experience:
Minimum 7+ years of experience in the Property & Casualty Insurance domain.
At least 2 years of proven team handling/leadership experience.
Strong knowledge of process management, MIS reporting, and performance metrics (KPIs/SLAs).
Excellent communication and interpersonal skills.
Background in BPO/KPO industry preferred.
Willingness to work in US shifts.
Mandatory Key SkillsCold calling,Lead generation,sales Development,Outbound Marketing,CRM Tools,P&C Insurance*
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