Assistant Manager Digital Marketing
10 hours ago
Digital Business Manager
**Role and Responsibilities of a Digital Website Manager**
**Role:**
The Website Manager oversees the day-to-day operation, maintenance, and optimization of the company's website to ensure it functions seamlessly, remains up-to-date, and effectively drives business growth and sales.
**Responsibilities:**
1. **Website Maintenance & Updates**
- Regularly update website content, including banners, promotional offers, and product information.
- Ensure all website features are functioning properly and resolve any technical issues promptly.
- Keep the website running smoothly, ensuring high uptime and optimal performance.
2. **Content Management**
- Coordinate timely updates of banners, promotional campaigns, and new product listings.
- Ensure all product details, prices, and availability are accurate and current.
3. **Order Processing & Customer Experience**
- Monitor and oversee the online order process to ensure timely and accurate order fulfillment.
- Address and resolve any customer issues related to website orders efficiently.
- Maintain a user-friendly UI/UX to enhance customer satisfaction and engagement.
4. **Website UI/UX Enhancement**
- Regularly review and optimize the website's user interface and user experience.
- Implement design improvements to increase user engagement and reduce bounce rates.
5. **Performance Monitoring & Reporting**
- Track website analytics to measure traffic, sales, and user behavior.
- Generate regular reports on website performance and sales targets.
- Use insights to recommend and implement improvements.
6. **Driving Business & Increasing Sales**
- Develop and implement strategies to increase website traffic, engagement, and conversion rates.
- Execute marketing campaigns, promotions, and seasonal offers on the website to boost sales.
- Collaborate with the marketing team to create compelling content and promotional activities that drive purchase intent.
- Identify and optimize high-converting sections of the website to maximize sales opportunities.
7. **Target Achievement & Strategy**
- Set clear KPIs and targets for website performance, traffic, and sales.
- Monitor progress against targets and refine strategies to ensure objectives are met.
- Continuously analyze sales data and customer behavior to identify new sales opportunities.
8. **Compliance & Security**
- Ensure the website complies with relevant legal and security standards.
- Protect customer data and maintain website security protocols.
9. **Team Collaboration**
- Work closely with IT, marketing, sales, and customer support teams to align website activities with organizational goals.
- Coordinate with external vendors or developers when necessary.
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