Content Operations Specialist

1 week ago

Bengaluru, Karnataka, India Simplotel Technologies Full time

About Simplotel

Simplotel is a Bangalore based, Software-as-a-Service (SaaS) company helping over 3,000 hotels

across 26 countries grow their direct business. We are powering e-commerce for some of the

largest hotels in India. The name Simplotel comes from a combination of Simple and Hotel - our

mission is to Simplify the life of hoteliers through technology. Simplotel is a Shopify for Hotels,

was founded in October 2013 and is funded by Go-MMT - Indias largest Online Travel Agency.

*Simplotel was awarded the best startup in travel & hospitality for 2021 by Startup India, an

initiative of the Union Ministry of Commerce & Industry in India.

)

What are we looking for?

A candidate responsible for overseeing the efficient management and delivery of content. This

position requires a detail-oriented individual with exceptional organizational skills, a strong

understanding of content management systems, and the ability to collaborate with

cross-functional teams. The candidate must also possess knowledge of the best SEO practices to

optimize the website for our customers. The Content Operations Specialist will play a vital role

in ensuring the timely and accurate publication of content while maintaining high-quality

standards.

Required Skills and Experience:

0 - 2 years of experience

Excellent written and spoken English

Ability to modify (write and edit) content for hotels and the travel industry

Basic technical skills to work with content management systems

Ability to work with customers large and small

Ability to collaborate within a team and with cross-functional departments

Ability to manage time and hit deadlines

Knowledge and best practices for Search Engine Optimization

Any bachelors degree (preferably Journalism & Mass Comm), with English as the first

language

Roles and Responsibilities:

Oversee the end-to-end management of content

Modify, write, and edit content tailored for hotels and the travel industry to meet client

specifications and industry standards.

Ensure changes are published accurately and on schedule.

Work closely with cross-functional teams, including marketing, design, and

development, to ensure seamless content integration and execution.

Engage with customers to understand their content needs and provide support for

content-related inquiries or issues.

Perform regular content audits to ensure SEO compliance and identify areas for

improvement.

Stay updated with industry trends and SEO developments to continuously optimize

content strategies.

Maintain a high level of attention to detail in all aspects of content creation and

management.

Prioritize tasks effectively to meet deadlines and manage multiple content projects

simultaneously.

Monitor content workflows and ensure timely completion of content-related tasks.

Provide excellent customer service by addressing content-related queries and issues

promptly.

Assist customers in navigating content management tools and understanding content

strategies.

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