EC Engineer

Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
• Plans network installations by studying technical specifications and preparing an installation schematic.
• Inventories and prioritizes network and equipment repairs.
• Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
• Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with engineers.
• Documents network by recording configuration diagrams and programming.
• Analyzes network performance and prepares and presents reports based on that analysis.
• Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
• Maintains customer rapport by listening and answering questions and resolving concerns in a timely manner.
• Maintains safe work environment by following standards and policies.
• Updates job knowledge by participating in educational opportunities and reading technical publications.