ETS Supervisor

Role & responsibilities

Transport Operations:

• Plan and schedule daily employee pickup & drop routes using ETS software (e.g., MoveInSync).
• Monitor real-time vehicle tracking through GPS systems.
• Ensure on-time vehicle dispatch, pickup, and drop services.
• Manage emergency replacements in case of vehicle breakdowns or delays.

Driver & Vendor Management:

• Allocate drivers for shifts, maintain shift rosters and duty charts.
• Monitor driver attendance, behavior, and grooming standards.
• Coordinate with vendors and third-party transport providers for vehicle requirements.

MIS & Reporting:

• Maintain daily MIS reports, trip summaries, and attendance data.
• Prepare billing data and coordinate with accounts for invoice submission.
• Analyze cost reports and assist in cost optimization.

Compliance & Documentation:

• Ensure all vehicles have valid permits, PUCC, insurance, and other RTO documents.
• Maintain driver documents like license, ID, background verification, etc.
• Enforce company safety and compliance policies.

Client & Internal Coordination:

• Act as the point of contact for employees regarding transport issues.
• Coordinate with the HR/Admin team for transport requirements and changes.
• Handle complaints, feedback, and resolve transport-related grievances promptly.