Supervisor - Field Service - Audit

Brief Job Description: 

Integration engineers require a substantial amount of specialized expertise, including power system studies, software and hardware engineering, interface protocols, and general problem-solving skills. The problems to be solved have not been solved before, except in the broadest sense. Projects will include new and challenging problems with an input from a broad range of engineers where the system integration engineer "pulls it all together."

• Develop and maintain an expert level of technical expertise in electric power system protection and automation. 
• Work closely with design, vendor, utility, regulatory agency, operators, owners, contractors, and protection engineers to create system programming which translates the owner's requirements into concrete technical designs.
  • Develop settings for all layers of control including protective relaying, communication processors, Human Machine Interface (HMI
  • Simulate power system conditions in a lab environment to test communications and automation functionality of integrated IEDs and software packages.
  • Serve as a technical resource for ERS Field Engineers during installation, commissioning and operation of the electric power system protection and automation systems.
  • Write complete, detailed reports using a computer and accurately process job billing. 
• Perform sales support functions.
  • Provide technical support to ERS sales engineers and customers
  • Maintain strong client relationships

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
• Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
• Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain.
• Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers.
• Standing Alone – Will stand up and be counted; doesn't shirk from personal responsibility; can be counted on when times are tough; looks forward to taking charge of a problem or issue; is comfortable working alone on a tough assignment.

Education & Certifications:  

• Graduate Engineer BSEE or BSME and eight years' experience in design, testing and commissioning of protection and automation systems.
• Five years' experience as Power Systems Engineer
• Registered Engineer in Training and the ability to obtain PE licensure within 1 year.

Requirements:   

• Strong knowledge of the National Electrical Code and various industry standards, such as NERC, IEEE, OSHA and NFPA.
• Requires special skills in a majority of the following:   Generation and co-generation start-up – ANSI, NEC, and NEMA specification; pilot wire and distance relaying - computer power system transient surveys - vector, phasor analogy- complex control systems - medium and high voltage substation start-up.
• Strong background and experience in all types of switchgear and equipment through the 500 kV class.
• Requires a high degree of communication, supervisory, and organizational skills. 
• Communicate effectively, in writing and verbally, with clients, peers and management.
• Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation.
• Complete projects consistently on budget.
• Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills.
• Strong computer skills including editing, formatting and using templates in Microsoft Office Suite, use of Manufacturer specific software and documentation of design within AutoCad.
• Willing to work flexible hours, weekends, holidays and night work.  Must be available for out-of-town and international travel of up to several weeks.   
• Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell.  Frequently required to sit, climb and balance.  Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. 
• Valid Driver's License