
Site Reliability Engineer II
6 days ago
THE ROLE
The SRE NOC Specialist role supports 24x7 delivery of Hosted and SaaS applications to global Fortune 500 clients at cloud scale. This role will focus on day to day tasks of analyzing and monitoring applications within our environment.
WHO YOU ARE
- Bachelors Degree in Computer Science, Information Systems, Engineering, or equivalent experience.
- Excellent written, oral, and interpersonal communication skills.
- 3-5 years of experience managing systems in a 24x7 production environment.
- Hands-on system engineering skills. Ability to administer and support Windows and Linux.
- Broad network engineering and/or security expertise. Ability to support firewalls, load balancers, routers, switches, etc. (e.g., Cisco, F5, etc.).
- Experience supporting a range of web servers (IIS, Apache, Tomcat) and database technologies (SQL Server, Oracle, etc.)
- Extensive knowledge on observability and application performance monitoring best practices, KPIs/metrics on cloud platforms.
- Experience with monitoring tools (Sumo Logic, Logic Monitor, etc.)
- Experience using enterprise ticketing systems and tools (Salesforce, Remedy, JIRA, TFS).
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