Academic Counselor

5 days ago


Thiruvananthapuram, Kerala, India De Lamor Eventos and Holidays Pvt Ltd Full time ₹ 1,90,520 - ₹ 3,17,471 per year

Responsibilities

  • Make outbound calls to prospective students to introduce educational programs.
  • Answer inbound queries related to courses, fees, and enrollment procedures.
  • Maintain a detailed record of calls and follow-ups in the CRM system.
  • Provide accurate information to help students make informed enrollment decisions.
  • Work closely with the admissions team to streamline the enrollment process.
  • Stay updated on the latest educational programs and offerings.
  • Conduct follow-up calls to ensure prospective students have all necessary information.
  • Take charge of Front Office

Qualifications

  • High school diploma or equivalent; a degree in communication or related field is a plus.
  • Previous experience in a telecalling or customer service role, preferably in the education sector.
  • Excellent verbal communication skills in English; additional languages are a plus.
  • Ability to handle a high volume of calls efficiently.
  • Strong interpersonal skills and the ability to build rapport with potential students.

Job Type: Full-time

Pay: ₹15, ₹26,785.47 per month

Work Location: In person


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