urgent - Quality manager - Jaipur location

4 days ago

Jaipur, Rajasthan, India Clarity Consulting Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Role Designation: Associate Consultant (Job Level 5)

Purpose/Essence of the role:

Understand end to end client processes and drive various process improvement initiative to achieve higher Efficiency, Effectiveness and

customer experience. Act as a change agent on the ground and help the delivery team to build a strong foundation of Process improvement which will

create a path for large scale improvements to transform the processes in future.

Key Responsibilities: -

  1. Analyze the requirements by demonstrating understanding of client business scenarios and constraints.
  2. Ability to map client processes using VSMs / Flow charts to identify pain areas
  3. Ability to conduct brainstorming / ideation sessions to find out possible solution alternatives and work with different teams to conduct

    feasibility.

  4. Follow the steps for solution deployment as envisaged in the project plan, foresee possible cutover issues and plan for them proactively.

  5. Train the resources / prepare the training material if required in order to ensure the smooth transition to new systems / processes

  6. Able to conduct Quality training like Six Sigma Yellow Belt, Green Belt and basic lean concepts for Associates.
  7. Able to conduct basic data analytics to help ops in getting meaningful insights from the Ops data.
  8. Engage with Client and Ops stakeholders to drive process improvements / change management activities.
  9. Able to estimate the benefits of transformation projects and present it to Finance / clients for sign off.
  10. Lead small / medium size projects and perform project management activities.

What are we looking for?

Educational Requirements and Skills

• Associate Consultant: Graduate / Post Graduates in Management with minimum 4-6 Years of exp in driving process Improvements.

Sr Associate Consultant: Graduate / Post Graduates in Management with minimum 6-8 Years of exp in driving process Improvements

 Certified Six Sigma Green Belt / Trained Black Belt / Certification in Lean Deployment

 Good knowledge of minimum one Industry Domain (F&A, S&F, S&P, HRO, Digital etc.)

 Good Analytical skills

 Hands on knowledge of using Excel tools.

 Knowledge of Data Visualization tools is preferred

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