IT Officer

1 week ago

Gandhipuram Coimbatore Tamil Nadu, India ASHWIN HOSPITAL Full time ₹ 15,000 - ₹ 2,00,000 per year

IT / EDP In-Charge – Job Responsibilities1. Hospital Information System (HIS) / EHR Management

  • Implement, manage, and support the Hospital Information System (HIS), Electronic Health Records (EHR), and other medical software.
  • Coordinate with software vendors for upgrades, troubleshooting, and customization.
  • Ensure smooth functioning of modules like patient registration, billing, pharmacy, laboratory, radiology, and insurance claims.

  • Monitor data accuracy and integrity across HIS/EDP platforms.

  • Network, Hardware & Infrastructure Management

  • Oversee installation, configuration, and maintenance of servers, desktops, laptops, printers, PACS systems, and biomedical IT interfaces.

  • Ensure uninterrupted internet connectivity, LAN/WAN, Wi-Fi, firewall, VPN, CCTV systems, etc.
  • Prevent downtime in critical systems (ICU monitoring, dialysis systems, diagnostic imaging, etc.).

  • Maintain an inventory of IT assets, licenses, and warranty records.

  • Data Security & Backup

  • Implement cybersecurity measures—firewalls, antivirus, access controls, encryption.

  • Regularly back up hospital data and maintain disaster recovery systems.
  • Ensure compliance with NABH, HIPAA-like data confidentiality, and patient privacy.

  • Handle role-based access for hospital staff to sensitive data.

  • User Support & Training

  • Provide helpdesk/technical support for doctors, nurses, billing staff, and admin teams.

  • Train staff on usage of HIS, PACS, and other hospital applications.

  • Troubleshoot IT issues quickly to avoid delays in patient care.

  • Coordination with Departments

  • Work with clinical, administrative, finance, and operations teams to integrate IT solutions.

  • Coordinate with the biomedical engineering team for IT-enabled medical equipment.

  • Collaborate with insurance/TPA desks to ensure EDP systems are aligned with claim submissions.

  • EDP (Electronic Data Processing) Functions

  • Manage data entry operations, MIS reports, and analytics for management review.

  • Generate periodic reports on admissions, discharges, billing, drug consumption, bed occupancy, revenue, etc.
  • Ensure timely submission of statutory reports to government/insurance authorities via digital platforms.

  • Automate routine processes for operational efficiency.

  • System Upgrades & Innovation

  • Evaluate and implement new healthcare IT technologies—cloud solutions, telemedicine platforms, AI-based diagnostic tools.

  • Ensure integration of Lab Information Systems (LIS), Radiology Information Systems (RIS), PACS, and pharmacy automation.

  • Plan for IT scalability in line with hospital expansion.

  • Compliance & Audit Support

  • Maintain IT compliance for NABH accreditation, biomedical audits, insurance audits, and statutory inspections.

  • Document IT-related policies (data retention, access control, downtime procedures).
  • Support clinical and administrative audits with accurate data retrieval.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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