Senior Technical Architect

What you will do

Responsible for successfully leading large, complex global engineering projects in the SAP Basis area, to include life-cycle upgrades and refreshes. Lead interaction with SAP COE , Platform Management, Solution Delivery, Infrastructure , Security to deliver projects in accordance with budget and timeline.

• How you will do it
• With minimal supervision, lead large and complex global SAP COE platform and Deployment projects within the SAP Basis platform group.
• Develop and deliver architectural concepts for complex systems.
• Develop and implement new infrastructure technology standards in coordination with Enterprise Architecture.
• Provide technical guidance and leadership to engineers and support analysts.
• Aggressively seek solutions to obstacles.
• What we look for
• Ensure the adherence to JCI infrastructure architecture standards, including obtaining formal sign-off of architecture at the defined review points across the PRISM methodology.
• Provide input to Platform Management and Infrastructure Architecture regarding existing and new technologies; propose changes to architecture standards and technology roadmaps.
• Lead the implementation and adoption of new technologies into the SAP COE environments
• Deep knowledge of SAP Basis: Technical Planning, Installations and Configurations (SAP S/4 HANA,BW4HANA, FIORI, SLT, SOLMAN...), Upgrades, OS/DB Migrations, Unicode Conversions for SAP NetWeaver platform, SSO configuration, installation of SSL certificates
• Lead and participate in the BTP and AI initiatives in the SAP COE
• Mastery of the HANA knowledge including High Availability and Disaster Recovery
• Responsibilities includes configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis as well as scheduling and executing the SAP transport system
• Install SAP systems and related software (e.g. database), including upgrades, preventative and corrective maintenance through the change management process and within scheduled maintenance windows.
• Administer and configure SAP systems for all JCI enterprise data centers.
• Experience with High Available SAP systems is preferred.
• Experience with managing complex business and technical relationships within and outside SAP COE .
• Experience leading by example in a large, complex global environment
• SAP BASIS, SAP HANA and S/4 HANA Migration experience including 2 years in Public or Private cloud (AZURE or GCP)
• Experience with SAP ASE , MSSQL and HANA DB upgrades and patching
• Monitor vendors' support facilities for software updates and implement/recommend maintenance to keep systems current and well within vendors' support requirements.
• Provide for system continuity by developing backup and recovery processes and procedures to support recovery from hardware and application failures.
• Develop Disaster Recovery plans, procedures and test scenarios and provide technical guidance at regular DR rehearsals.
• Develop and maintain SOX procedures for implementation by Service Delivery
• Apply security policies to the SAP systems as determined by the IT Security group.
• Provide level III incident and problem management, responsible for resolution and root cause analysis of the most complex SAP Basis and database issues within established Operating Level Agreements.
• Interface and coordinate with business and application support teams, Global Infrastructure Architecture and Service Delivery functions.
• Maintain knowledge of the latest developments impacting the SAP Basis Platform environment and makes recommendations that will improve efficiency, throughput, capabilities, and/or capacity.
• Provide effective technical documentation to clearly communicate procedures and developments to Service Delivery.
• Demonstrate exceptional customer service attitude and work ethic.
• Adheres to the Company's Ethics standards and Leader Expectations.
• Requirements
• Minimum 15+ years of strong hands on SAP Basis Platform experience
• 4-year University degree in Computer Science, Computer Information Systems or equivalent
• similar appropriate education and commensurate work experience
• Excellent communication skills and proficiency in speaking and writing English.
• Strong analytical and problem-solving skills