Senior Student Counsellor

2 days ago

West Fort Thrissur Kerala, India Y Square Overseas Education and Immigration Pvt Ltd Full time ₹ 3,00,000 - ₹ 5,00,000 per year

Key Responsibilities1. Student Counselling & Advisory

  • Provide in-depth guidance to students regarding international and domestic study options, entry requirements, and career pathways.
  • Evaluate student profiles and suggest suitable programs, universities, and countries.
  • Advise students on language requirements, visa procedures, and program selection.

2. Application Management

  • Oversee the entire application process including document verification, SOP preparation support, and submission.
  • Ensure all applications meet deadlines and quality standards.
  • Track student progress and provide timely updates to students and parents.

3. Supervision & Training

  • Mentor and support Junior Student Counsellors.
  • Oversee their tasks and ensure counselling quality and accuracy.
  • Conduct training sessions for new staff and assist in improving internal processes.

4. Communication & Client Handling

  • Manage complex student cases and provide clear resolutions.
  • Communicate regularly with students, parents, universities, and partner agencies.
  • Handle escalated inquiries professionally and efficiently.

5. Sales & Target Achievement

  • Convert inquiries into admissions through effective counselling.
  • Meet monthly/annual registration and conversion targets.
  • Participate in promotional campaigns, education fairs, and marketing activities.

6. Reporting & Documentation

  • Maintain accurate records in CRM and office systems.
  • Prepare weekly and monthly reports on student progress and results.
  • Ensure compliance with company policies and program guidelines.

7. Process Improvement

  • Identify gaps in counselling workflow and recommend improvements.
  • Assist management with developing new strategies to enhance service quality.

Job Types: Full-time, Permanent

Pay: ₹17, ₹25,000.00 per month

Work Location: In person

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