IT Support Engineer

3 days ago


Varanasi, Uttar Pradesh, India Techhansa solutions Private Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Title: IT Support Engineer

Location: Varanasi (Office-based)

Experience Required: 1–3 Years

Salary Range: ₹10,000 – ₹20,000 per month

About Techhansa

Techhansa Solutions is a global IT services firm that helps organizations navigate digital transformation successfully. )

  • We provide consulting, architecture, implementation, and staffing services to help clients adopt cloud, automation, managed services, and AI/ML solutions.
  • Techhansa emphasizes a skilled and certified engineer pool, robust processes, and flexible remote/onsite offerings.
  • Joining Techhansa means being part of a team that delivers innovative IT solutions, drives operational excellence, and helps clients leverage technology for growth and efficiency.

Role Overview

We are looking for a skilled and proactive IT Support Engineer with a CCL Certificate. You will be responsible for maintaining IT infrastructure, troubleshooting hardware/software issues, and providing timely technical support to ensure smooth operations.

Key Responsibilities

  • Provide technical support for hardware, software, network, and system-related issues.
  • Install, configure, and maintain computers, servers, and network devices.
  • Diagnose and resolve hardware/software faults efficiently.
  • Monitor and manage LAN/WAN connectivity, printers, and peripherals.
  • Ensure data security through backups, antivirus updates, and system monitoring.
  • Maintain IT asset inventory and documentation.
  • Collaborate with vendors and internal teams for issue resolution and upgrades.
  • Offer remote and onsite support as needed.

Required Skills & Qualifications

  • CCL Certification (mandatory)
  • Strong knowledge of Windows/Linux operating systems, networking, and hardware troubleshooting
  • Familiarity with Active Directory, firewalls, routers, switches, VPNs
  • Understanding of IT service management tools and system administration
  • Excellent communication, analytical, and time-management skills
  • Ability to work independently and collaboratively

Preferred Qualifications

  • Diploma or Bachelor's degree in Computer Science, IT, or related field
  • Prior experience in IT support or system administration is a plus

What We Offer

  • Opportunity to work with modern technologies and diverse projects
  • A collaborative, growth-oriented, and learning-focused environment

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Varanasi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • IT support: 1 year (Preferred)

License/Certification:

  • CCL (Preferred)

Work Location: In person



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