Cashier & Assistant - IP Billing & Finance
4 days ago
Job Title
Assistant/Cashier - IPD Billing
Main Objective of the Role
To ensure cash handling according to the accounting principles and statutory norms
Key Responsibilities
- Collection of cash / Cheques / DD / TC from patients and issue receipts for the same
- Prepare Summary sheet for collections of cash, cheques, tally it with the physical
- balance of cash / cheques before handling over to the Chief Cashier
- Remit the amount top the Chief Cashier and obtain an internal receipt.
- Refund excess amount deposited as advance from in-patients in compliance with the policies and procedure framed from the same
- Prepare discharge intimation slips for every patient at the time of discharge on the settlement of the bills for the services provided
- Appointment, admission and discharge of patients : Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers
- Registration: Complete the registration process in a timely and accurate manner
- Cashiering: Submit deposited cash/ cheque/drafts/credit slips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift.
- MIS: Maintain and generate process related data as and when required by the HOD
- Preventive Health Check: Coordinate smooth and timely flow of PHC patients, follow up of their reports & post check up consultation as per patients convenience
- TPA: Provide a seamless and trouble free experience in getting cashless treatment. Follow up with various TPAs/ corporates about status of payment. Update patients and doctors about status of authorization
- Provide patients with information regarding advised investigations and procedures
- Assist and direct patients that have come in for health check up
- Manage and record time spent by patient as mentioned in the standard operating procedure
- Co-ordinate for timely delivery of the report at the designated counter
- Maintain service standards as specified in the standard operating procedure
- Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis
- Interface with Lab and other diagnostic areas for patients investigation reports
- Uphold basic standards of cleanliness of work place area as well as self-grooming, and demonstrate use of standard phrases and telephone etiquette during all points of customer interface
- Proactively distribute feedback forms and seek suggestions from patients/attendants
- Possess comprehensive knowledge of all HIS applications, all instructional manuals and operating procedures applicable to the job profile
- Effectively utilize all communication systems
- Adhere and contribute to cordial inter and intra team relations
- Any other tasks assigned by the HOD and the Management
Required Education:
B.Com and Working Knowledge of Computers/Software
Experience
Minimum 2 years experience as a cashier in any firm; pref. healthcare/hospital
Knowledge and Specific Skills
Numerical, Manual dexterity, Communication, Interpersonal, Should be Computer Literate, Domain Knowledge
Interested candidates can mail their resumes on or
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