Gurugram is hiring For Premium Inbound Support
2 weeks ago
Role & responsibilities
- Handle inbound customer calls and provide assistance.
- Respond to customer inquiries and provide accurate information.
- Resolve customer issues in a timely and efficient manner.
- Maintain records of customer interactions and transactions.
- Follow communication procedures, guidelines, and policies.
- Ensure customer satisfaction and build sustainable relationships.
- Collaborate with other team members to improve service standards.
Preferred candidate profile
- Graduate in any Stream, BA, BCOM, BSC, MA, MCOM, Btech, BCA
- Previous experience in a customer service role preferred.
- Strong verbal and written communication skills.
- Excellent interpersonal and problem-solving skills.
- Ability to handle stressful situations calmly and effectively.
- Proficiency in using computer systems and software applications.
Salary:- 22K CTC - 26K CTC per month
Walkin Interviews at Ienergizer, Plot , Udyog Vihar Phase 3, Sector 19, Gurugram
Contact HR:- Mayur
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