Senior Team Leader, FCOE

6 days ago

India MUFG Pension & Market Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Description
Overview

To support the billing team in their drive to complete monthly and quarterly billing cycles in an efficient and timely manner and to work closely with the business to resolve any queries promptly.   

Key Accountabilities and main responsibilities

Operational Management 
  • Preparation and Processing of invoices accurately and according to deadlines and perform reviews and check where required 
  • Work closely with the Billing and Collections team members to ensure smooth timely billing and all Collections target are met
  • Weekly catchup with Collection Stakeholders in UK to discuss on collections targets and achievements.
  • Closely work with AR Manager in UK and FCOE Manager in India Hub for process improvements and automation projects. 
  • To have daily and weekly catchup with the FCOE Manager to discuss on team's performance and updates.  
  • Liaison with wider team to ensure invoices are accurate, issued and paid in a timely manner
  • To ensure month end activites are performed on timely manner with no delays
  • To take a "hands on" approach to the monthly and quarterly billing process and to ensure that all billings are input into MUFG systems accurately and according to deadlines.
  • Review the pricing tables once updated by the AR team and ensure correct fee structures are in place.
  • Assist in the Monthly/Quarterly Billing run.
  • Build and maintain excellent working relationships with the Client Services Team (RM's) to ensure queries are dealt with efficiently and accurately.
  • Review and preparation of daily/weekly/fortnightly/monthly debtors' reports and other Ad-hoc reports as required.
  • Review the Billing Team Inbox on a daily basis, dealing with queries along with Billing lead. 
  • Being the escalation point for the team and managing queries of the team.


Governance & Risk
  • Ensure the team adhere to the MUFG policies and this is being followed in all the activities performed 


The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Experience 
  • 6 to 8 years' and over experience as a SME or Supervisor in Accounts Receivable, Billing, Collections or similar role.
  • Excellent reconciliation and analysis skills.
  • Hands on in working on MS Excel (Pivot, Filter, Vlookup, HLookup, etc.)
  • Proven ability to build and maintain relationships with internal & external stakeholders.
  • Strong communication skills (written and verbal) combined with good attention to detail.
  • Ability to work as part of a team as well as self-motivated to work independently.
  • Proactive and positive approach to work.
  • Strong numerical skills along with well-developed written and oral communication skills
  • Basic accounting knowledge.


Personal Attributes
  • Proven ability to effectively manage multiple tasks and deadlines.
  • Strong written and verbal communication skills.

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