Executive Assistant

1 week ago

Delhi, Delhi, India The Science and Information (SAI) Organization Limited Full time US$ 90,000 - US$ 1,20,000 per year

Administrative Support:

Respond promptly and professionally to incoming email inquiries, support requests, and feedback

Collaborate with internal teams (technical, editorial, outreach) to resolve complex queries

Maintain accurate records of interactions and follow up on

Identify trends in inquiries to help improve FAQs, knowledge base articles, and internal processes

Escalate critical or unresolved issues to the appropriate departments as needed

Strategic Support

Project Management: Assist with project planning, execution, and monitoring.

Research and Analysis: Conduct research, analyse data, and provide insights to inform executive decisions.

Special Projects: Undertake special projects as assigned, including event planning or process improvement initiatives.

Organisational Management:

Task Management: Prioritise and manage tasks, projects, and deadlines effectively.

Data Management: Maintain accurate records, databases, and spreadsheets.

Filing and Documentation: Ensure proper filing, storage, and retrieval of documents.

Desired profile:

Excellent written communication skills with a strong command of grammar and tone

13 years of experience in administrative support, email support, or Executive Assistant or in a similar role supporting senior-level executives.

Analytical mindset and problem-solving skills

Exceptional organisational skills with the ability to manage multiple priorities.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management tools.

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