
Manager - F&A Operations
2 days ago
Job Responsibilities :
- Overall industry experience should be over 15+ years 12 relevant years of experience in F&A Operations (PTP & OTC)
- Experience of managing a span of minimum 80 to 100 team members
- Build a culture of quality, define QA strategies and maintain highest level of quality standards.
- Identifying areas of significant Customer, Business Impact and improvement opportunities therein and provide strategic direction & thought leadership
- Drive and Track Quality DNA - training, testing & certification, lead any other analytics and productivity initiatives.
- Prepare and present analysis or specific trends on key critical metrics for the program aligned to understand ops related metrics and report them in overall dashboard
- Enable a structured approach problem solving and data driven decision making culture to create and execute countermeasures to barriers and issues preventing the achievement of business objectives.
- Develop mechanism of effective process deployment Conduct periodic process benchmarking to ensure competitiveness
- Analyse existing data to identify trends, bottlenecks and inefficiencies in current processes to use these data points to prioritize projects to reduce potential risk or impact
- Identify immediate operational metrics issues and any anomalies that need quick attention and provide a summary of daily trends, highlight any significant changes and offer insights into short-term and long-term progress.
- Offer a comprehensive overview of the trends, compare them against goals and provide a detailed analysis of the effectiveness of the initiatives
- Flexible working in any shifts as per business required.
Contact Person - Hemalatha
Email -
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