International Nonvoice

2 weeks ago

Noida, Uttar Pradesh, India Capgemini Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Customer Support Executive - International Voice/Blended Process

Job Location: Noida

Shift Timings: Rotational Shifts 24x7x365 Environment

Experience Required: 1 to 3 years

Notice Period: Immediate to 15 Days only

Employment Type: Full Time

Functional Area: Customer Success, Service & Operations

Roles and Responsibilities:

  • Responsible for service delivery of the areas assigned.
  • Meeting the service level and maintaining the accuracy of the database.
  • Basic Knowledge of Computers, Oracle and Sales force.
  • Should be able to work in Citrix based environment.
  • Knowledge of customer service, helpdesk and order fulfillment.

Desired Candidate Profile:

  • Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process
  • Good communication (written and verbal) and comprehension skills in English
  • Willing to work in night shifts 24/7 environment

How to apply:

Share CV to Below Contact Details:

  • Subject Line: Application for International Nonvoice
  • Person Name: Mahitha Addepalli
  • Email: addepalli-

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