Atlassian Tools Engineer

7 days ago

Hyderabad, Telangana, India CAMBRIDGE TECHNOLOGY ENTERPRISES (CTE) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking a skilled Atlassian Tools Engineer with 25 years of hands-on experience in administering, configuring, and optimizing the Atlassian product suite. The ideal candidate will be proficient in Groovy scripting, Atlassian Data Center (DC) upgrades, and migrations across environments (DC-to-Cloud, Cloud-to-Cloud). Strong communication skills and the ability to work in a collaborative environment are essential.

Key Responsibilities

  • Administer, configure, and customize Atlassian tools including Jira Software, Jira Service Management (JSM), Confluence, and related marketplace apps.
  • Perform Atlassian Data Center upgrades, patching, and maintenance activities.
  • Lead and execute migration projects such as:
  • Jira/Confluence Data Center to Cloud migrations
  • Cloud-to-Cloud migrations
  • Develop automation scripts using Groovy, ScriptRunner, and REST APIs to enhance functionality and improve workflows.
  • Implement integrations between Atlassian tools and external systems (e.g., Slack, Git, CI/CD tools, Identity Providers).
  • Work closely with cross-functional teams to gather requirements and deliver scalable solutions.
  • Perform, workflow design, custom fields, security settings, dashboards, reports, and automation rules.
  • Troubleshoot complex issues, identify root causes, and implement long-term solutions.
  • Maintain system health, performance, and governance best practices.
  • Prepare and maintain technical documentation, SOPs, and migration runbooks.

Required Qualifications

  • 2–5 years of hands-on experience with Atlassian tools (Jira, JSM, Confluence, Bitbucket, etc.).
  • Strong expertise in:
  • Jira and JSM configurations (schemes, workflows, SLAs, automation, queues, portals)
  • Confluence administration and space management
  • Installation, administration, and optimization of DC instances
  • Groovy scripting and ScriptRunner automation
  • Experience with Atlassian migrations (DC Cloud and Cloud Cloud).
  • Familiarity with integrations using REST APIs and marketplace apps.
  • Excellent communication and stakeholder management skills.

Certifications

  • Atlassian Certified Professional (ACP) certification preferred.
  • If not currently certified, the candidate must be willing to obtain ACP certification within 6 months of joining.

Nice-to-Have Skills

  • Experience with Bitbucket administration.
  • Familiarity with ITSM/ITIL principles.
  • Understanding of Agile methodologies.
  • Asset Management

Soft Skills

  • Strong analytical and problem-solving abilities.
  • Ability to work independently and in a team.
  • Clear and articulate verbal and written communication.
  • Ability to manage multiple tasks and projects simultaneously.

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