Accounts & Office Support Executive

13 hours ago

Cochin, Kerala, India Rakonex Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Rakonex is a full-service digital marketing agency that partners with ambitious brands to drive measurable growth through data-driven strategies, creative excellence, and deep domain expertise. We specialize in SEO, SEM, Social Media Marketing, Content Strategy, Performance Campaigns, and Website Development, all tailored to meet each client's unique goals. Additionally, we develop robust digital solutions like HRMS software and Salon Management Systems to enhance operations and customer engagement. With a growing footprint across Qatar and GCC countries, we are recognized for our agile teams, transparent processes, and ROI-driven results.

Role Description

This is a full-time, on-site role for an Accounts & Office Support Executive located in Kerala, India. The Accounts & Office Support Executive will be responsible for managing daily administrative tasks, providing customer service, handling office administration, and supporting accounting functions. The individual will assist in office operations, maintain records and documentation, and ensure smooth workflow in a dynamic environment.

Key Responsibilities:

Employee & HR Administration:

  • Maintain comprehensive records for all employees (profiles, CVs, contact details, PAN, Aadhaar, offer letters, bank details, etc.).
  • Draft, update, and maintain the staff handbook outlining procedures and policies.
  • Manage timesheets via employee time-tracking systems and monitor attendance (late arrivals, early departures, work-from-home instances).
  • Oversee leave and holiday management, including adjustments for emergency work on holidays.
  • Prepare monthly payroll, incorporating deductions, additions, and leave adjustments.

Finance & Accounts:

  • File and maintain all quotations, delivery notes, invoices, and receipts for organizational transactions.
  • Manage petty cash records and reconciliation.
  • Keep track of and record utility payments (rent, water, electricity, internet, etc.), with proper documentation.
  • Office & Facility Management
  • Log and coordinate regular maintenance of services: cleaning, inverter systems, solar panels, water filters, CCTV/network, etc.
  • Act as a point of contact for service vendors and ensure timely maintenance.
  • Manage access to the CCTV system and custody of keys for the office, meeting rooms, and leisure spaces.

Additional (Technology & Digital)

  • Basic understanding of software development processes to assist in documentation, coordination, and communication with the development team.
  • Familiarity with digital marketing tools and processes (social media management, SEO, Google Workspace, analytics dashboards, etc.) to support coordination with the marketing team.
  • Ability to maintain structured documentation for digital projects, invoices, subscriptions, and software licenses.

Required Skills & Competencies

  • Strong organizational and record-keeping skills.
  • Proficiency in MS Office / Google Workspace (Docs, Sheets, Slides, Drive).
  • Knowledge of accounting tools or ERP systems (e.g., Tally, Zoho Books, QuickBooks).
  • Attention to detail with the ability to manage multiple tasks simultaneously.
  • Good written and verbal communication skills.

Basic understanding of:

  • Software development (project timelines, versioning, documentation).
  • Digital marketing (social media basics, website updates, campaign reports).

Problem-solving mindset with initiative to handle operational challenges.

  • Confidentiality and professionalism in handling sensitive employee and financial data.

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