Project Manager

1 week ago

Bengaluru Mysuru, India Capillary Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location: Bengaluru & Mysuru

Experience: 5+ years

About the Role:

As a Project Manager at Capillary Technologies, youll play a pivotal role in driving business impact for our clients through seamless technology delivery and strategic account management. Youll be responsible for owning key client relationships, delivering high-quality projects, identifying growth opportunities, and collaborating with cross-functional teams to ensure success across every stage of the customer lifecycle.

Key Responsibilities:

  • Own business and technology KPIs for key client accounts, ensuring successful delivery and measurable outcomes.
  • Analyze client performance data to identify opportunities for optimization, cross-sell, and up-sell.
  • Partner with the sales team to define project scope, objectives, and delivery timelines for new clients.
  • Lead new client onboarding, managing project planning, deployment, and post-go-live success.
  • Drive account growth by initiating and tracking business development initiatives aligned with client goals.
  • Collaborate with internal teams—Technology, Product, Solutions, Implementation, and Analytics—to design effective solutions and ensure timely, high-quality delivery.
  • Represent Capillary at regional and national forums, strengthening brand visibility and client relationships.

What You'll Bring:

  • 5+ years of experience in software project delivery and/or client management.
  • Proven expertise in project management methodologies and tools with hands-on execution experience.
  • Exposure to retail, digital, e-commerce, CRM, or loyalty analytics domains is highly desirable.
  • Strong business acumen with a track record of driving client growth and results.
  • Exceptional stakeholder management and team leadership skills.
  • Excellent presentation, communication, and interpersonal abilities.
  • A proactive, problem-solving mindset with the ability to work effectively across teams and manage multiple priorities.
  • Passion for building long-term client relationships and enhancing Capillary's industry leadership.

Why Capillary

At Capillary Technologies, we combine deep industry expertise with cutting-edge technology to deliver impactful customer engagement solutions to leading global brands. Join us to be part of a high-growth, innovation-driven environment where your work directly contributes to client success and business growth.

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

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