Operations Engineer – APAC Corporate Bank Operations

Job Title: Operations Engineer – APAC Corporate Bank Operations (SeS Ops), AVP

Location: Mumbai, India

Role Description

• Operations Engineers work as change agents to realize operational value, enhance process efficiencies, implement cost reduction opportunities, and enable improved agile execution ensuring that the best solutions are brought to life.
• Operations Engineers comes with their deep process expertise, strong project and change management skills, with a bias toward collaborative action to inspire a new way of working by creating and co-delivering process enhancements across Deutsche Bank.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Work with the agile delivery structure within Tribe and Squad model along with our Product and Technology partners to design and deliver sustainable solutions.
• Understand and translate business requirements to requirement specifications and functional designs and ensure the tech specifications are aligned with the business requirements.
• Prepare and document all Operations related artifacts
• Challenge the status quo by identifying process inefficiencies and cost reduction opportunities
• Close engagement and communication with branch operations to understand the in-country needs and APAC as a whole
• Analyze and interpret complex data sets relating to APAC business to support business and operational insights
• Lead & drive the assigned projects, while ensuring the system and deliverables are within the scope of the contractual requirements towards delivering operational benefits.
• Responsible for Unit Testing and System Integration Testing of service requests and defects reported.
• Work in parallel with APAC Operational Engineers to curate best practices and identify sharing of opportunities for optimization of overall transformation program delivery.
• Ensure experience gleaned and knowledge gathered from various projects is documented and shared across change team for leverage on other ongoing or future initiatives

Your skills and experience

• Five plus years of knowledge & experience of Corporate banking operations with products like Cash Management, Securities Processing (Custody/Funds Services) & Trade Financing expertise will be a plus.
• Strong project management skills, communication skills and ability to meet deadlines in a fast-paced environment.
• High business analytics knowledge & skills, detail orientation, service commitment and solid stakeholder management skills
• Capabilities of using new tools such as Tableau, Alteryx, Python, BluePrism, Automation Anywhere will be a value add.
• Equipped with design thinking skills to drive innovative and effective workflow design
• An ability to work independently, as well as in a team environment – including cross-functional teams
• A structured & determined approach to work, a willingness to take ownership of problems and an ability to communicate with colleagues & stakeholders at all levels
• Ability to drive issue resolution, collaborate with various stakeholders to execute consistently on deliverables and communicate status updates/ project delivery outcomes.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.