PHI - Lead- Tech Infra

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

About the Job

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured—for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero-to-One team undertaking a greenfield health insurance deployment in India committed to building journeys that truly empathise with the customer and offer a differentiated, bespoke experience.

To partner us in this mission, we are looking for a talented candidate for the role of…

Tech Infra Lead

Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be:

• Tech Infra Lead
• Senior Tech Infra Lead
• (Associate Director) Infrastructure Engineering

People Manager Role

Experience: 10–18 years

Location: Mumbai

Work Mode: Work from office only

Job Profile Summary

PHI is building a cloud-native, modular, scalable, and secure health insurance platform hosted on Google Cloud Platform (GCP). The Tech Infra Lead will be responsible for designing, provisioning, and managing the infrastructure backbone of this platform, ensuring it is resilient, secure, and optimised for performance and cost.

This role is critical to PHI's ambition to be a "Tech-first" organisation, delivering best-in-class infrastructure capabilities from Day 1.

Job Description

• Lead the design and implementation of PHI's infrastructure architecture across GCP, ensuring modularity, scalability, and security.
• Own the provisioning of infrastructure using Terraform and Infra-as-Code principles.
• Manage container orchestration using GKE, and ensure secure deployment pipelines via GitHub Actions.
• Implement and maintain HashiCorp Vault for secrets management, CyberArk for privileged access, and Azure AD for identity and access control.
• Ensure infrastructure is compliant with Prudential Group's security standards, including DLP, encryption, and endpoint protection.
• Drive performance tuning, capacity planning, and cost optimisation across all infrastructure layers.
• Collaborate with application, data, and security teams to ensure seamless integration and operational readiness.
• Lead incident response and root cause analysis for infrastructure-related issues.
• Maintain high availability and disaster recovery readiness across environments.
• Implement automated monitoring, alerting, and remediation using tools like Prometheus, Grafana, and Splunk.
• Ensure infrastructure supports real-time integrations, omnichannel engagement, and modular product configurations.

Who We Are Looking For

Technical Skills & Work Experience

• Bachelor's in Engineering or equivalent; certifications in GCP, Kubernetes, or SRE are a plus.
• 10–18 years of experience in infrastructure engineering, with at least 5 years in a leadership role.
• Deep expertise in GCP, Kubernetes, Terraform, GitHub Actions, and CI/CD.
• Strong understanding of SQL and NoSQL databases, including BigQuery, PostgreSQL, and MongoDB.
• Experience with networking, firewall rules, load balancers, and reverse proxies (e.g., Apigee).
• Familiarity with Checkmarx for SAST, DAST, and SCA integration in pipelines.
• Proven track record in managing infrastructure for high-availability, low-latency systems.

Personal Traits

• Strategic thinker with strong execution capabilities.
• Excellent problem-solving and decision-making skills.
• Strong communication and stakeholder management abilities.
• High attention to detail and a proactive mindset.
• Ability to lead cross-functional teams and manage vendor relationships.

What Can Make You Extra Special

• Experience in setting up infrastructure for greenfield platforms in regulated industries.
• Exposure to health insurance or financial services infrastructure.
• Experience with VDI compliance, data classification, and encryption standards.
• Familiarity with incident response, threat management, and security audits.

Language

Fluent written and spoken English

Equal Opportunity Statement

Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability, part-time/fixed-term work, or any other status protected by applicable law.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.