Senior Associate-Branch Operation

6 days ago

Purnia, Bihar, India HDFC Life Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Description Branch Operations – Senior Associate

About HDFC Life:

HDFC Life, one of India's leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

  • Customer Relationship and Services
  • New Business Processing
  • Policy Servicing
  • Claims
  • Documentation
  • Business Retention Persistency/Revival
  • Lead Generations

Academic Qualification:

  • Graduate/Post Graduate

Knowledge, Skills & Abilities:

  • 1-2 years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.

Required Skill:

  • Customer Service
  • Sales & Calling
  • Good communication skills
  • MS Office (Excel, PowerPoint and etc.)

Regards,

Sneha Banerjee

HDFC Life HR

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