Data Operations Analyst

About the Role

We are looking for a Data Operations Analyst that will be responsible for debugging and improving key performance metrics within the Revenue Cycle Managment (RCM), patient verification and benefits process. The ideal candidate will have a strong background in critical thinking, data analysis, and a strong understanding of U.S healthcare revenue cycles.

What You'll Do:

• Data Verification:

• Validate that revenue transaction reports are accurately ingested from EHR systems.

• Perform detailed data comparisons between source EHR data and ingested data

• Quality Assurance Testing:

• Develop and execute test plans, test cases, and test scripts for data ingestion processes.

• Identify, document, and track data discrepancies and defects.

• Mathematical Analysis:

• Apply basic mathematical principles to assess data accuracy and financial calculations.

• Ensure numerical data integrity in financial reports and transactions.

• Process Improvement:

• Collaborate with the development team to improve data ingestion processes.

• Recommend enhancements to QA methodologies and tools.

• Documentation:

• Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations.

• Prepare reports summarizing QA findings and present them to stakeholders.

• Cross-Functional Collaboration:

• Work closely with IT, finance, and operations teams to ensure data integrity.

• Participate in meetings to discuss QA results and coordinate remediation efforts.

• Compliance and Standards:

• Ensure all data handling complies with HIPAA and other regulatory requirements.

• Stay updated on industry best practices related to data quality and EHR systems.

What You Should Have:

• Bachelors degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.Experience in quality assurance or data analysis. Fresher with good understanding of SQL and data analysis are allowed to apply
• Familiarity with healthcare revenue cycle and financial reporting. Understanding of healthcare compliance standards and regulations.
• Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools. Experience with complex data modeling and automation is a huge plus
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Strong mathematical, statistical, and analytical skills to handle financial data.
• Experience with automated testing frameworks, QA tools and methodologies
• Effectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way.
• Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets.
• Willing to work in India Night Shifts (US Day shift EST to PST time zones)

Why youll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing were doing mission-driven work to transform the countrys largest sector.
• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.
• Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. Weve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.
• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.