Collection Tele caller

5 days ago

Delhi, Delhi, India Fincap Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Make outbound calls to customers with overdue payments and remind them of pending dues.
  • Follow up through phone calls, emails, or messages to ensure timely collection.
  • Update customer records and payment status in the system accurately.
  • Negotiate repayment plans or settlements in line with company policies.
  • Resolve customer queries or disputes related to billing or payments.
  • Escalate complex or unresolved cases to the senior collections team or manager.
  • Achieve monthly and quarterly collection targets.
  • Maintain confidentiality and comply with data protection and company policies.

Job Type: Full-time

Work Location: In person

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