Travel Consultant

5 days ago

Chudel Mata Mandir Ahmedabad, India Jumbodeal Holidays LLP Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Full job description

Travel Sales Consultant is responsible for assisting clients in planning and booking travel arrangements, ensuring seamless experiences tailored to their needs and preferences.

Core Function:

· Handle domestic and international travel queries, sell holiday packages, manage hotel bookings, sell air tickets and close travel sales deals.

· Handle domestic & international travel inquiries from B2C clients (via calls, WhatsApp, & emails).

KEY RESPONSIBILITIES:

Client Consultation:

· Engage with clients to understand their travel requirements, preferences, and budgets.

· Provide detailed information on destinations, accommodations, tours, and activities.

· Offer personalized travel recommendations based on client interests and expectations.

Itinerary Planning:

· Create and customize travel itineraries, including flights, accommodations, transportation, and activities.

· Ensure itineraries are well-structured, within budget, and aligned with client preferences.

Booking and Reservations:

· Arrange and confirm bookings for flights, hotels, rental cars, and tours.

· Handle travel-related documentation, such as visas, insurance, and tickets.

· Manage booking modifications and ensure smooth travel arrangements.

Flight Ticketing:

· Handle domestic and international air ticketing and Process flight reservations and issue tickets through B2B booking platforms.

· Manage fare rules, reissues, cancellations, and refunds Process

· PNR creations and ticketing as per client requirements

· Managing group bookings and special requests (meals, seats, extra baggage, etc.).

· Ensuring error-free issuance and timely delivery of tickets.

· Maintaining up-to-date knowledge of airline policies, schedules, and promotional fares

Customer Support:

· Provide assistance before, during, and after travel, addressing any concerns or unexpected issues.

· Support clients with changes or cancellations in their travel plans.

Industry Knowledge & Supplier Relations:

· Stay informed about the latest travel trends, destination updates, new accommodations, and airline regulations.

· Build and maintain relationships with travel suppliers and vendors to secure the best deals and services.

Sales & Marketing:

· Promote and sell travel packages, special deals, and additional services.

· Upsell value-added services such as travel insurance, guided tours, and premium experiences.

· Contribute in knowledge base and sales/marketing material (Print /Digital) development

Administrative Tasks:

· Maintain accurate records of client bookings, interactions, and payments.

· Ensure invoicing and payment processing are handled efficiently.

Job Type: Full-time

Work Location: In person

Pay: Approx. ₹15,000.00 per month (Also Depends on Previous Salary) attractive sales incentives

Requirements:

· Good typing speed and knowledge in Microsoft Office Products - Outlook/Word/Excel

· Fluency in English, Hindi, Gujarati and any additional Indian language is a plus

Education:

· Diploma/Bachelor's (Preferred)

· Experience:

· ​Prior experience as a Travel Consultant / Travel Executive / Holiday Package Sales Consultant.

· Excellent sales, communication, and negotiation skills.

· Ability to close travel deals independently and work under target pressure.

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