Sales Executive Cum Student Counsellor

3 hours ago

Koramangala, Karnataka, India Whitecaps Culinary Education Pvt. Ltd. Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Job Description – Sales Executive cum Student Counsellor

Department: Admissions & Business Development

Location: Whitecaps International School of Pastry, Bengaluru

Experience: 3+ years in Education/Admissions Counselling & Sales

Reporting to: Head – Business Development

About Whitecaps International School of Pastry

Whitecaps is India's premier institute for pastry and culinary arts, known for world-class chef mentors, international exposure, and premium learning programs. We are looking for a passionate Sales Executive cum Student Counsellor who can combine admissions expertise with empathetic student guidance to help aspiring chefs build their careers with us.

Key Result Areas (KRAs) & KPIs1. Student Admissions & Sales

  • Achieve 10–15 monthly enrollments across Diploma, CE, and Workshop programs.
  • Maintain a 30%+ counselling-to-enrollment conversion rate.
  • Ensure 95%+ fee collection compliance within deadlines.

2. Lead & Enquiry Management

  • Respond to enquiries within 10 minutes during working hours.
  • Ensure 100% CRM hygiene (Zoho) with updated lead stages and follow-ups.
  • Convert 70% of campus visits/demo classes into applications.

3. Counselling Quality

  • Conduct structured counselling sessions aligning student goals with Whitecaps programs.
  • Maintain student satisfaction score of ≥4.5/5.
  • Provide accurate information on courses, fees, financial options, and career outcomes.

4. Student Relationship & Nurturing

  • Support onboarding, orientation, and first-week check-ins for enrolled students.
  • Run engagement campaigns (WhatsApp/email drips) for prospective students.
  • Reactivate 15% of cold leads every month.

5. Events & Outreach

  • Participate in 2–3 outreach/engagement events per month (workshops, webinars, open houses).
  • Generate ≥15% conversions from event leads.

6. Reporting & Coordination

  • Submit weekly funnel & conversion reports (lead source, conversion %, drop reasons).
  • Share insights with marketing on student objections & feedback.
  • Coordinate with chefs/operations team for demo classes, visits, and onboarding.

What We're Looking For

  • Strong counselling & objection-handling skills.
  • Fluency in English, Hindi, and one South Indian language (Kannada/Tamil/Telugu/Malayalam).
  • Proven track record in sales/admissions (education, edtech, or training sector).
  • Tech-savvy with CRM (Zoho preferred), WhatsApp Business, Google Docs/Sheets.

Why Join Whitecaps?

Work with renowned pastry chefs and be part of India's leading culinary school.

Attractive performance-based incentives in addition to fixed salary.

Opportunity to grow into Senior Counsellor/Managerial roles.

Be at the forefront of premium culinary education and student success stories.

Compensation

  • Competitive fixed salary + performance-linked incentives.
  • Additional benefits: Professional development, exposure to international pastry events, and employee discounts on select workshops.

Job Types: Full-time, Permanent

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Education counselling and sales: 3 years (Required)

Language:

  • English, Tamil, Malayalam, Kannada and Hindi (Required)

Location:

  • Koramangala, Bengaluru, Karnataka (Required)

Willingness to travel:

  • 50% (Required)

Work Location: In person

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