JC Enterprise SD&A Engineer

• Posted Date

04 Sep 2025
- Function/Business Area

Engineering & Technology
- Location

Kaithal
- Job Responsibilities

1. Enterprise field Service Delivery ownership and customer side device
   
   Deployment (hardware and services) for delivering Enterprise services
   
   within SLA
2. Ownership of field L2 survey, Service delivery, customer material and
   
   resources required
3. Plan & ensure all the necessary orders, teams & tools availability
   
   for Installation and commissioning.
4. Lead and document a smooth implementation, Share the progress report
   
   to all concern stakeholders.
5. I&C of the enterprise service delivery of Data / Voice links as per
   
   business requirement or customer order / Solutions agreed.
6. Handover to Operations post acceptance test procedure clearance with
   
   the customer after an end to end testing (as per ATP Document).
7. Daily activity monitoring and interaction with vendor partner teams
   
   for daily and weekly targets achievements.
8. Implementation and recording of the inventory details in the OSS
   
   process / systems.
9. Overall service delivery and deployment field activities monitoring &
   
   tracking including
   
   Coordination with the Deployment, IP team for the successful completion
   
   of the installation and commissioning of the Demarc (L2 Switch) and CPE
   
   as per need
10. Daily activity monitoring and interaction with vendor partner teams
    
    for daily and weekly targets achievements. Also Identifying gaps against
    
    various milestones to improve efficiency of teams. Facilitating field
    
    teams with all the necessary process and material support. Material
    
    Forecasting ( CPE / L2 Switch ), short shipments & relevant mitigation
    
    plan. Preparation of reports for weekly reviews.
11. Education Requirement

B.E./B.Tech. in Electronics and Telecommunications
- Experience Requirement

6 - 18 Months
- Skills & Competencies

A. Core RIL Competencies:

i) Customer Focus

ii) Communication

iii) Managing Ambiguity

iv) Detail Orientation

v) Entrepreneurial Mindset

B. Business / Function-specific Competencies (Technical /Functional):

i) Project Management

ii) Telcom Network solution for enterprise customers
- Location Map : Kaithal