manager mi and analytics,client service

5 days ago

Bengaluru, Karnataka, India HSBC Full time ₹ 15,00,000 - ₹ 30,00,000 per year

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of MANAGER MI AND ANALYTICS,CLIENT SERVICE

Business: CMO – Deal Implementation 

Principal responsibilities

  • Analyses and interprets complex data and makes high quality and timely decisions within a business context. Applies entrepreneurial and business thinking to deliver customer satisfaction, revenue growth, control costs, and manage risks whilst understanding the trade offs
  • Develops direct reports and ensures accuracy of the reports, programs and projects that are created within the team
  • Operational site support, resourcing, administration, diary management, handling of confidential information, IT Helpdesk.
  • Continually reassess and ensure operational risks are minimized, internal controls are adhered to and regulatory and compliance requirements are met.
  • Drive adoption of digital capability where it exists
  • Plan and prioritize work appropriately e.g. considering importance, urgency, customer and business impact
  • Committed in achieving department and organization goals and objectives
  • Supports the Site Lead in transformation projects
  • Coordinates findings and resolutions of HSBC internal control audits
  • Demonstrate ROI on all initiatives

Qualifications

  • Graduation in any discipline
  • Ability to speak and understand English fluently.
  • Ability to grasp quickly and ability to understand and interpret numeric data.
  • Ability to analyse complex data and create visual dashboards.
  • Flexibility to work shifts

What additional skills will be good to have?

  • Ability to build rapport with people. Ability to maintain focus while working with voluminous data
  • Good knowledge of advanced Excel is a must. Dashboard creation and PPT slides preparation is a must to have skills
  • Experience in Tableau visualization of reports, Python and Alteryx skills.
  • On Qlik Sense dashboard creation experiences good to have.

You'll achieve more at HSBC 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

***Issued By HSBC Electronic Data Processing (India) Private LTD***

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