Assistant Manager

1 week ago

Bengaluru, Karnataka, India Gallagher Service Center (GSC) Full time US$ 90,000 - US$ 1,20,000 per year

Role & responsibilities :


• This position will require an individual who has a previous and demonstrated ability of success in

  • Proven people management skills

  • Service delivery


• The Team Lead will be responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.


• This position will require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level.


• This position will require the ability to motivate, instill accountability and achieve results.


• This position will require monitoring the effectiveness of a team of Process Associates.


• This position will require the ability to prepare MIS reports.


• This position will require the ability to interact with Customers and manage their queries.


• This position will require providing day-to-day coordination on the activities of the team.


• This position will require attending and responding to written/electronic correspondence.


• Candidate should have been in an Assistant manager /Team leader role, on papers for at least 2 years


• Should have exposure to handling 15-20 FTEs


• Should be only from an international background.

Preferred candidate profile

Mandate experience in Insurance

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