Business Analyst

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

Join the Recharges & Bill Payments Product team at Paytm, which touches millions of users daily across 26+ categories, including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills, and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you.

About the Role:- We are seeking an experienced Business Analyst to join our team. The successful candidate will be responsible for analyzing and interpreting complex data sets, identifying trends and insights, and developing actionable recommendations to support our product development and strategy.

Responsibilities:

1) Collaborate with cross-functional teams to understand business needs and translate them into data requirements.

2) Design, build, and maintain data pipelines to ensure accurate and timely collection, transformation, and analysis of data

3) Develop and maintain data dashboards, reports, and visualizations to communicate insights to stakeholders

3) Identify patterns and trends in data, and provide recommendations to improve product performance, adoption, user experience and business outcomes

4) Work with the product team to design and execute experiments to validate hypotheses and measure the impact of product changes

5) Develop and implement statistical models to support forecasting, predictive analytics, and optimization

6) Help define and monitor key performance indicators for commerce products

7) Identify opportunities for data-driven innovation and contribute to the development of new product features and capabilities.

Qualifications:

1) Bachelor's or Master's degree in Mathematics, Statistics, Computer Science, or a related field

2) 5+ years of experience in data analysis, preferably in a business development environment

3) Strong analytical skills and experience with statistical analysis, data mining, and machine learning techniques

4) Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment

5) Experience with data visualization tools such as Google Data Studio or Looker.

6) Proficiency in SQL and experience with database systems such as MySQL, PostgreSQL, or HiveQL.

7) Expertise with programming languages such as Python or R is a plus

Why join us :  We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people's collective energy and unwavering focus on the customers, and that's how it will always be. We are the largest merchant acquirer in India.

Compensation: If you are the right fit, we believe in creating wealth foryou.With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story