Travel Sales Consultant
6 days ago
Role & responsibilities
Sales & Revenue Generation:
- Achieve and exceed sales targets through active promotion and sales of domestic/international tour packages.
Build and manage a sales pipeline by identifying and qualifying leads.
Client Relationship Management:
Understand clients' travel preferences and suggest appropriate packages.
Serve as the primary point of contact during the sales and booking process.
Product Knowledge:
Stay updated on global travel destinations, tourism trends, and competitor offerings.
Provide accurate and compelling information about available travel packages.
Tour Planning & Booking:
Design and develop inbound/domestic itineraries tailored to client interests.
- Manage hotel bookings, cab arrangements, and daily tour operations.
Maintain accurate booking records, manage payments and invoice settlements.
Customer Support:
Handle client queries via phone and email professionally and promptly.
Resolve complaints efficiently to ensure a high level of client satisfaction.
Sales Presentation:
Prepare and present customized proposals based on client preferences.
Highlight the benefits and features of the travel packages offered.
Reporting & Analysis:
Maintain detailed records of sales activities and client interactions.
- Analyze sales performance and provide input for business development strategies.
Preferred candidate profile
- 1 To 6 years of relevant experience in the travel industry.
- Proven record of achieving or exceeding sales targets.
- Excellent communication, interpersonal, and negotiation skills.
- Knowledge of key tourist destinations and itinerary planning.
- Proficiency in using CRM tools and travel booking systems.
- Ability to multitask and work in a dynamic environment.
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