Global Billing Operation

Job Title:

Data Governance Senior Manager

Job Summary:

The Data Governance Senior Manager will lead the development and execution of enterprise-wide data governance strategies, ensuring data quality, compliance, and security. This role partners with business and technology leaders to establish standards, policies, and frameworks that treat data as a strategic asset.

Why this role is important to us

Global Billing Operations ("Global Billing") is responsible for all of State Street's client billing processes across the globe. The remit spans across Asset Servicing, Alpha, Global Markets, Global Advisors and the Digital division, covering over 50+ billing processes and 40+ legacy platforms. Global Billing is undergoing a multi-year transformation spanning people and operating model, processes and controls, data automation and technology.

State Street has established a Global Billing Function under Global Delivery, which is responsible for Billing Transformation, Client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities, and also includes centers residing in State Street Shared Service locations in India, Poland and China.

Job Purpose

State Street has committed to significantly automating and streamlining the technology and data associated to its varied billing processes. As part of this commitment, there is a dedicated Billing Data team responsible for developing and implementing the appropriate strategy to migrate from legacy, manual processes to a highly automated environment with more robust controls.

This role will be supporting Global Billing Data Sourcing Lead, as the team implements billing transformation strategy across data sourcing, will be partnering with teams to monitor, track, report progress, targets and outcome linked to target state operating. This role will be responsible for ensuring data is available within agreed SLA for timely client billing, support new sources identification across all regions, automation, user acceptance testing of new data source, system build out validation and conversion to provide insights, status, opportunities and ensuring that various components of underlying processes are run as expected –in line with the strategy and prioritization defined by the Head of Billing Operations to achieve the goals of migration to the single, Oracle based platform (ORMB).

Key Responsibilities:

• Define and implement data governance policies, standards, and best practices across the organization.
• Establish and monitor data quality metrics and remediation plans.
• Ensure compliance with regulatory requirements
• Collaborate with business units and IT teams to align governance initiatives with organizational goals.
• Oversee metadata management, data lineage, and master data management programs.
• Lead governance committees and provide regular reporting to senior leadership.
• Manage a team of data governance professionals and foster a culture of accountability.

Required Qualifications:

• Bachelor's degree in Information Management, Computer Science, or related field; advanced degree preferred.
• 10+ years of experience in data governance, data quality, or related roles.
• Minimum 3 years in a leadership or managerial capacity.
• Strong knowledge of governance tools (e.g., Collibra) and data management frameworks.
• Certifications such as CDMP or equivalent are a plus.

Core Competencies:

• Strategic thinking and leadership skills.
• Excellent communication and stakeholder management.
• Strong analytical and problem-solving abilities.
• Ability to drive change and influence at all levels of the organization.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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