PMO Lead

PMO Lead

About Finova

Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers — plus a network of 2,400+ brokers — stay ahead of the market.

We offer a flexible, proven suite of software that covers the full customer journey — from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova — or just use the modules you need, tailored by our team or configured in-house through our low-code platform.

The Role

We're seeking a dynamic PMO Manager to elevate project governance and data-driven decision-making across our software implementation initiatives. You will be the owner of our Kantata PSA tool, driving process optimization and actionable insights that shape delivery success.

What will you be doing?

• Ensure high-quality project data for accurate tracking, forecasting, and reporting, including working with different business stakeholders to:

• Monitor and enforce timesheet compliance.

• Develop exception reports to flag missing or inconsistent project data.

• Quality check and ensure completeness of project data.

• Ensure billing milestones are maintained, and projects are invoiced on time.

• Own and optimize Kantata for resource planning, reporting, and delivery analytics, reviewing resource allocation, capacity and utilization.

• Work with HR and FP&A teams to ensure integration with BambooHR is up to date and capacity forecasts are accurate.

• Support delivery teams and project managers to build and maintain a suite of standard reports for delivery reporting.

• Act as the admin and champion for the Kantata system, including managing and driving improvements, ensuring integrations and processes are efficient.

• Lead and continuously improve the PMO function and Kantata system, embedding best-in-class governance, developing templates and documenting and training team on processes.

• Promote PMO standards and coach teams on tools, processes, and governance.

• Work with internal teams to develop and maintain dashboards and KPIs to inform senior management decisions.

About you

• An excellent communicator and collaborator, with a proactive and solution-oriented mindset.

• Proven experience in PMO leadership within software or IT services (experience in banking/fintech is a plus).

• Hands-on expertise with Kantata or similar PSA/project management tools.

• Strong data analysis skills, with the ability to translate metrics into actionable insights.

• Familiarity with project management methodologies such as PMP, PRINCE2, or equivalent (certification preferred).

• Highly organized and able to prioritize competing demands.

• Self-starter with a passion for improvement and order.

• Track record of making and overseeing systems and process changes.

What We Offer:

Leave and Holidays: 30 days of annual leave and 10 public holidays to support a healthy work-life balance.

Health and Wellbeing: Comprehensive health benefits including medical insurance, group term life cover, personal accident insurance, and wellness services through our insurance partner.

Family-Friendly Policies: We support our employees and their families with paid maternity and paternity leave, along with flexible options to meet family needs.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out—we'd love to discuss how your skills and experiences align with our needs.