 
						Customer Order Management Representative
5 days ago
Job Summary:
The Customer Order Management Representative Level III under minimal supervision and in accordance with Cummins Delegation of Authority Policy uses analytical and quantitative methods to understand, predict, and enhance supply chain processes. Collaborative cross-functional intelligence to validate and execute the demand plan and shorten the order to cash cycle. Aligns the supply plan with the demand plan and drives stability in the supply chain.Key Responsibilities:
Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline. Act as the single-point-of-contact to Cummins' customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process. Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of Cummins processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement. Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process. Maintain accurate records of all internal and external interactions in the appropriate database/system. Ensures customers comply with export polices and ensures required export/shipping documentation is compiled to the relevant legislation. Acts as liaison between the customer and aftermarket and/or manufacturing location for quality issues; submit Material Non-Conformance or Process Non-Conformance. Conformance claims via the Quality Management System. Knowledge of Quality Management Systems. Supports Supervisor with hosting customer visits at local facility. Prepare and distribute standard and customized internal and customer reports. Understands Customer Order Management policies, procedures and metrics. Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organization. Serves as Quality Management Systems Champion (e.g. Internal Auditor Certification) and/or Subject Matter Expert.- 
					  Customer Order Management Representative2 days ago 
 Pune, Maharashtra, India Cummins Talent Acquisition Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob SummaryThe Customer Order Management Representative – Level III plays a critical role in ensuring seamless order execution and customer satisfaction. Working under minimal supervision and aligned with Cummins Delegation of Authority Policy, this role leverages analytical and quantitative methods to understand, predict, and enhance supply chain... 
- 
					  Customer Order Management Representative5 days ago 
 Pune, Maharashtra, India Cummins Full time ₹ 5,00,000 - ₹ 12,00,000 per yearDESCRIPTIONGPP Database Link )Job Summary:The Customer Order Management Representative Level III under minimal supervision and in accordance with Cummins Delegation of Authority Policy uses analytical and quantitative methods to understand, predict, and enhance supply chain processes. Collaborative cross-functional intelligence to validate and execute the... 
- 
					  Customer Order Management Manager5 days ago 
 Pune, Maharashtra, India Cummins Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDESCRIPTIONThe Customer Order Management Manager leads the day-to-day operations for a specified team or site, ensuring alignment with Cummins' global supply chain strategy to deliver operational efficiency and superior customer experience. The role involves designing and implementing the right organizational structure, driving process improvements, and... 
- 
					  Executive Customer Order Management7 days ago 
 Pune, Maharashtra, India Multi-Wing Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAs a Customer Order Management Executive you are responsible for handling orders from MWIN customers, managedby responsible Sales Account Holders. You are reponsible for providing service in a way that secures MW´s position asa valued commercial partner and leading supplier of axial impellers.You are furthermore responsible for a good cooperation with Sales... 
- 
					  SCM-Customer Order Management2 days ago 
 Pune, Maharashtra, India Randstad Full time ₹ 2,50,000 - ₹ 7,50,000 per yearHi ,Please share your resume on this email id - Opening with MNC on Randstad PayrollLooking Candidate with Excellent Communication skill ,SCM ExperienceInterview schedule - only video callContract Period- 1 year on Randstad Payroll as per performance it will be extendedHybrid work arrangement (3 days in-office, 2 days work-from-home).05 Days working company... 
- 
					  Customer Service Representative1 week ago 
 Pune, Maharashtra, India Mouser Electronics Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionProvides optimal customer experience, exhibiting Mouser values to each customer.Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services.Determines customer expectations and provides options... 
- 
					  Customer Support Executive/ Order Management2 days ago 
 Pune, Maharashtra, India Doehler Full time ₹ 2,00,000 - ₹ 6,00,000 per yearExecutive Customer Service |Experience: 2 to 3 years of ExperienceBroad Responsibilities are as mentioned below.1.Customer Follow-ups: Handle customer follow-ups, queries, and enquiries efficiently.2.Team Targets: Monitor team performance and KPI, ensuring accuracy of reports and information shared with customers and sales counterparts.3.Order Coordination:... 
- 
					  Customer Service Representative7 days ago 
 Pune, Maharashtra, India Enhanceplus consultant Full timeJob OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.You will be required to respond to customers' queries and resolve them as soon as... 
- 
					Customer Service Representative7 hours ago 
 Pune, Maharashtra, India EXL SERVICES Full time ₹ 4,00,000 - ₹ 8,00,000 per yearExecutives Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. The successful candidate will be responsible for processing orders, resolving customer inquiries, and managing customer accounts. This role requires effective communication skills, proficiency in multiple languages, and the... 
- 
					  Customer Support Representative7 days ago 
 Pune, Maharashtra, India Optimas Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCustomer SupportRepresentativePune, UKAboutOptimas:Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows...