Front Desk Receptionist

2 days ago

Bengaluru, Karnataka, India NAARI Full time ₹ 3,10,000 - ₹ 3,13,000 per year

Role: Front Desk Receptionist

Gender: Females Location: Whitefield Responsibilities: Customer Entry: ● Greet and welcome customers as they enter the store, providing a warm, friendly reception. ● Engage with customers to understand their specific needs and purpose for visiting the store, such as browsing interior design products or discussing project ideas. ● Collect relevant customer information, including name and contact details, to facilitate smooth follow-ups and record-keeping. ● Check the availability of sales associates who specialise in the customer's area of interest and coordinate to allocate the right associate. ● Ensure a seamless transition to the designated sales associate, making sure customers receive prompt and personalised assistance. Customer Shopping: ● Guide the office staff to check with the customers if they would like to have any refreshments or support. ● Keep an eye on the unattended customers and figure out ways to keep them engaged ● Address any non-business related support (ordering food/cool-drinks, parking assistance etc) Customer Exit: ● Confirm if the customer has placed an order, intends to place one in the future, or if there were any issues or dislikes about the visit. ● Request feedback on their store experience to identify any areas for improvement. ● Encourage satisfied customers to leave a Google review to enhance the store's online reputation, helping attract more clients. Requirements: ● Strong interpersonal and communication skills, with an ability to make customers feel welcome and valued. ● Attention to detail for accurately documenting customer information. ● Professional, polished demeanour suitable for an interior design store. ● Organisational skills to handle multiple customer interactions smoothly

Job Type: Fresher

Pay: Up to ₹26,402.66 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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