Associate - Forwarding Operations - Global Service Centre
1 week ago
- Plan and coordinate the movement of freight for inbound and outbound shipments, across various modes of transport (Ocean, Air and Road).
- Ensure all documents required for the shipment (e.g., bills of lading, customs declarations, invoices) are completed accurately and on time.
- Work closely with carriers, NVOCC's, terminals to ensure timely tracking of the shipments.
- Primary point of contact for CSO operators regarding their shipments and providing regular updates on the status.
- Handle branch office inquiries & concerns related to shipping and delivery issues.
- Prepare and maintain necessary import/export documents, customs filing details.
- Ensure customs compliances and customer requirements are maintained at all stages.
- Assess and mitigate risks in the transportation process, such as delays, penalties.
- Track n Trace of the shipments for accurate and timely updations of all milestones.
- Work closely with various internal departments within GSC to ensure seamless collaboration.
- Accurate and timely updations of the internal system and follow up if any information missing.
- Confirm delivery and empty container return and complete relevant activities.
- Receive carrier arrival notice and request cargo release information, documents, and freight invoice from Carriers.
- Maintain records as per norms to ensure accurate data tracking.
- Ensure compliance with region specific KPI's are met for every handled shipment.
- Should have prior experience in managing shipment files in Freight forwarding.
- 2 -3 years direct experience in Freight Forwarding, logistics industry handling end-to-end shipments.
- Demonstrated ability to multi-task and perform well in under a fast-paced environment,
- Knowledge of customs filing procedures
- Well verse with all shipping related Export and Import Documentation and invoicing.
- Familiar with logistics or freight forwarding applications.
- Problem solving, decision-making ability, excellent communication skills.
- Well verse with MS office tools.
- Ability to work independently and team with a proactive mindset.
- Bachelor's degree in any discipline
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