Senior Analyst, Enterprise Risk Analytics

Job Description:

Role Title: Senior Analyst, Enterprise Risk Analytics (L8)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Synchrony's Risk Team provides independent oversight of Synchrony's risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenges. Risk serves as Synchrony's Second Line of Defense.   

Overall,  Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and comply with related overall risk, risk testing policies, standards, procedures, as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.

Role Summary/Purpose: 

The selected candidate will be a Senior Analyst on the Enterprise Risk Analytics Team in India, that rolls up into Synchrony Financial India. The candidate will support business decision-making by developing data-driven solutions, performing data extraction and in-depth analysis, and creating insightful visualizations to communicate findings while ensuring data quality.

Key Responsibilities:

• Develop and contribute to data-driven solutions aimed at improving processes and solving business challenges.

• Extract and prepare data using SAS/SQL, ensuring accuracy and readiness for analysis.

• Explore and analyze datasets to identify trends, patterns, and actionable insights that support business decisions.

• Build and maintain interactive dashboards and visualizations in Tableau to clearly communicate findings. Collaborate with business users to iterate on dashboards ensuring usability and insightfulness.

• Assist in automating routine data processing tasks through SAS macros or scripts.

• Validate reports, dashboards, and data processes for accuracy, efficiency, and relevance.

• Document analysis of methodologies, code, and processes for transparency and reproducibility.

• Continuously enhance technical skills in data extraction, programming, and visualization tools.

• Present insights and findings to team members and stakeholders in a clear and concise manner.

• Support data quality initiatives and assist in data quality checks; support testing and validation of analytics solutions before deployment.

• Ensure compliance with data governance policies.

• Work under guidance from seniors to contribute to analytics projects and deliverables.

• Participate in the Risk Engagement Strategy process that will develop and drive improvements across the Risk Team.

• Perform other duties and/or special projects as assigned.

Required Skills/Knowledge:

• Bachelor's Degree in any discipline with 1+ Years of relevant experience in Analytics and 2+ years in lieu of degree.

• Working knowledge of SAS, SQL and Tableau is required

• Strong written/oral communication skills

• Proven ability to deliver analytical solutions

Desired Skills/Knowledge:

• Exposure to other analytics tools like Python, Hadoop, etc.

• Experience in consumer credit/risk analytics role

• Working knowledge and experience with GenAI in workspace

• Commercially effective and collaborative across teams and functions

• Intermediate EXCEL skill-set

Eligibility Criteria:
Bachelor's Degree in any discipline with 1+ Years of relevant experience in Analytics and 2+ years in lieu of degree.
 

Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• Employees at L4+ are eligible to apply.

Level / Grade : 8

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