Sr Staff SW Engineer

Gigamon is seeking a self-motivated experienced Senior Staff Software Engineer for a full-time position. This position requires a strategic thinker; a problem solver who is a self-starter and self-motivated; well organized, flexible, and effective with multiple simultaneous tasks. Roles and Responsibilities include contributing to Development efforts for GigaSMART Product lines, handling Customer issues, developing features & Support.   What you'll do:

• Technical problem-solving leadership in a customer-facing role, under pressure
• Coordinating resources effectively to deliver commitment on schedule. Support GigaSmart product lines as part of Release activities, to lead and deliver modular, quality oriented, and extensible SW Development & maintenance releases and customer-specific patches
• Closely collaborate with peer development and QA teams, architecture, customer support, and product line management
• Establish a strong relationship with the Support teams and Engineering team to manage the customer expectations and pressure
• Contribute to the vision and strategy of improved development/QA processes, quality and productivity improvements
• Field escalations; working with support and engineering teams, in troubleshooting and reproducing field reported escalation issues
• Understand HW & SW architecture of products

• 10+ years of overall relevant industry experience and a track record of shipping core-networking products for the enterprise and service provider markets
• Expert in C/C++ coding.
• Good understanding of L2 and L3 protocols is desired
• Experience in TCP stack development
• Hands-on experience in networking protocols especially TCP/IP, SSL/TLS.
• Experience with Network processors platforms like Cavium/EZchip/Broadcom.
• Hands-on experience with multi-core, multi-process/multi-threaded systems
• Experience in Proxy, Firewalls, IDS, IPS, Data protection, Deep Packet Inspection (DPI) is a plus
• Experience owning customer issues, technical problems, managing constantly changing priorities while maintaining staff and team deliverables and focus
• Deep understanding of full product life cycle, software development methods (both Agile and Waterfall), development/test and build environments
• Ability to undertake loosely defined goals or complex problems to create order, and drive to closure.
• Ability to organize, delegate, and effectively deliver to SW maintenance releases and customer[1]specific patches
• Ability to drive multi-geo projects by working effectively with remote teams.
• Ability to thrive in a fast-paced, highly dynamic environment, with a bias towards action and results.
• Conflict resolution skills including the ability to bridge style differences.
• Excellent interpersonal, verbal, listening, and written communication skills
• Ability to mentor/coach/teach/facilitate and lead change in a highly technical/dynamic team.
• BS in CS or EE, MS strongly preferred

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As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, and/or local law. For more information, please refer to Know Your Rights: Workplace Discrimination is Illegal.

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If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

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