Career Opportunities: Senior Lead Business Analyst

Job Description

Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico, and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering, and life science & healthcare industries.

Working at Incedo will provide you an opportunity to work with industry-leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect, or a domain expert based on your skills and interests.

Our Mission is to enable our clients to maximize business impact from technology by:

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

Role Description Summary

Plans and directs the analysis of complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements. Configures system settings and options; plans and executes unit integration and acceptance testing; and creates specifications for systems to meet business requirements. Determines system specifications and working parameters for hardware/software compatibility. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.

Job Purpose

The Senior Business Systems Analyst for ECDi Systems Operations is responsible for working with end users to discover and understand business needs and translate them into requirements as well as drafting and maintaining all required SDLC and validation documents as needed. This position will work in close collaboration with ECDi, Program and Study Management, IT, and other business partners to participate in strategic discussions and any discussions related to technology upon request. This candidate will be proactive and detail-oriented with strong leadership skills, excellent problem-solving, and written/verbal communication skills. This individual is expected to deliver outstanding customer service, provide technical and application support knowledge, and ensure effective communication to all levels of stakeholders including business sponsorship.

Primary Responsibilities and Accountabilities

• Facilitates requirements definition sessions with stakeholders to capture business requirements effectively
• Understand the functional business process across the organization
• Follows defined validation processes and produces validated documents for all initiatives
• Evaluates information gathered from multiple sources and works with stakeholders to reconcile conflicting information, identify/evaluate potential risks, and translates into written documentation
• Drafts all required SDLC, validation documents, and technical documents as needed
• Document Functional Specifications and Test Plans for system enhancements
• Collaborate with business stakeholders in writing User Acceptance Test cases as needed
• Review vendor documentation and training materials and assist with end-user training as necessary
• Collaborate and partner with business users to ensure system operates effectively and meets the requirements of the business as well as fits within the ecosystem of the organization
• Collaborate with system vendor(s) to ensure system development meets business and technical requirements
• Support Project Lead(s) on other needed activities for project success
• Oversees and manages vendor relationship with system vendors as needed

Technical Skills Experience, Skills, Knowledge:

• Experienced with the processes and principles of program and project management and business systems analysis
• Up-to-date knowledge of clinical operations processes and Information Systems
• Broad knowledge of applied GxP experience in pharmaceutical or Biotech industry with clinical drug development experience
• Detailed working knowledge of Software Development Life Cycle (SDLC)
• Proven track record of success analyzing, defining, and overseeing requirements for applications, products, or system integrations
• Demonstrated ability to function independently with a proactive, self-starter attitude
• Analytical problem-solving skills to enable ability to define problem statement clearly and accurately and apply structured and disciplined methodology to identify root causes
• Highly effective team player and interpersonal skills (globally, internal and externally)
• Experience working in a regulated technical environment and/or previous experience with clinical software preferred
• Strong customer focus
• Excellent communication, advanced English reading, writing, listening, and speaking skills.
• Have a degree of flexibility in working hours.
• Have experience with SQL and object-oriented databases
• Familiarity with AWS cloud computing services
• Ability to identify and interview stakeholders and analyze their user requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards for the development team.
• Demonstrated excellence in analysis, critical thinking, documentation, facilitation, and presentation skills
• Elicit requirements using various techniques: interviews, document analysis, requirements workshops, business process descriptions, use cases, user stories, and other BA deliverables.
• Demonstrated experience of different software development methodologies (i.e., Agile, Waterfall, etc.) and having experienced the end-to-end Software Development Life Cycle.

Nice-to-have skills Qualifications Education:

• Bachelors degree or equivalent years of experience
• 8 years experience functioning as a Business Systems Analyst or similar role
• Experience in biotech/pharma/healthcare industries preferred

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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