Sr. Solutions Architect

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

About Us:

We are a leading IT services and consulting firm at the forefront of digital transformation, AI-driven innovation, and enterprise modernization. Our mission is to empower global organizations with scalable, future-ready solutions that drive business outcomes.

Job Summary:

We are seeking a seasoned Enterprise Architect with a strong track record of client-facing solutioning, technology roadmapping, and leading digital transformation initiatives. This individual will work closely with clients and internal teams to align business objectives with modern technology solutions — including AI, cloud, data platforms, SaaS, PaaS, IaaS, and enterprise systems.

Key Responsibilities:

• Engage directly with enterprise clients to understand business goals, IT landscapes, and transformation challenges.
• Lead the creation of enterprise-wide technology roadmaps that align with digital strategy and future-state architectures.
• Analyze enterprise business processes, top-down, to determine functional scope of change, leading to application and technology architecture recommendations to support that analysis.
• Where appropriate, describe hybrid architectural options (SaaS, PaaS, custom code) to meet unique digital transformation requirements.
• Architect end-to-end solutions leveraging cloud, AI/ML, data analytics, integration platforms, and legacy modernization.
• Support the pre-sales process by designing innovative solutions, crafting proposals, presenting to stakeholders, and contributing to RFP responses.
• Serve as a strategic advisor to CxO-level executives and technical stakeholders.
• Ensure architectural integrity across all initiatives, balancing business, technical, and operational considerations.
• Collaborate cross-functionally with engineering, product, and consulting teams to ensure solution feasibility and scalability.
• Stay up to date with emerging technologies and industry trends to provide thought leadership and innovation guidance.

Technical Expertise:

• AI/ML & GenAI:
• Hands-on with AI/ML platforms (SageMaker, Azure ML, Vertex AI) and GenAI solutions using LLMs (e.g., GPT, Claude, PaLM)
• Experience with RAG architectures, prompt engineering, vector databases (Pinecone, FAISS), and enterprise use cases (e.g., AI assistants, intelligent search)
• Strong grasp of MLOps, model lifecycle, and ethical AI practices
• Cloud & Application Architecture:
• Deep expertise in AWS, Azure, or GCP
• Cloud-native design using Kubernetes, containers, serverless, and APIs
• Experience modernizing legacy systems and building microservices
• Integration & DevOps:
• Proficient in API gateways, event-driven architectures (Kafka, Pub/Sub)
• Skilled in CI/CD, Infrastructure as Code (Terraform, CloudFormation), and DevSecOps
• Security & Compliance:
• Enterprise security architecture (IAM, encryption, zero trust)
• Familiar with GDPR, HIPAA, SOC 2 compliance standards
• Frameworks & Tools:
• TOGAF, Zachman, ArchiMate, Lucidchart, Sparx EA

Required Qualifications:

• 10+ years of experience in IT architecture, with at least 5 years in an Enterprise Architect or similar strategic role.
• Proven experience working in client-facing roles, particularly in consulting or services environments.
• Demonstrated experience solutioning large-scale deals, ideally including digital transformation and AI-driven use cases.
• Deep understanding of cloud platforms (AWS, Azure, GCP), AI/ML, data architecture, and modern integration patterns (APIs, microservices, event-driven).
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
• Experience working in industries such as financial services, healthcare, manufacturing, or retail is a plus.
• TOGAF, Zachman, or other architecture framework certifications are a plus.

Preferred Qualifications:

• Experience with AI/ML platforms and tools, including GenAI, NLP, and MLOps.
• Familiarity with enterprise applications (ERP, CRM, SCM) and modernization strategies.
• Background in Agile/DevOps environments with an understanding of delivery methodologies.

Why Join Us:

• Work on cutting-edge digital and AI transformation projects with Fortune 500 clients.
• Collaborate with a team of passionate technologists and strategists.
• Shape strategic technology direction for global enterprises.
• Competitive compensation, remote flexibility, and career advancement opportunities.

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.