Senior QA Analyst

Overview:

About the company

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.

Job Summary:

The Senior QA Analyst is responsible for developing and supporting the planning, design, and execution of test cases for custom development efforts in the eDiscovery realm to ensure that the end product meets minimum quality standards, is fully functional and user-friendly prior to production release. The Senior QA Analyst also provides mentorship and training for non-senior team members and acts as a backup for Management when required. To be successful as a senior quality analyst, you should demonstrate strong attention to detail, have analytical and problem-solving abilities and be able to communicate effectively. The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.

Responsibilities:

• Design and implement testing plans and test cases for custom eDiscovery applications.
• Identify procedures and scenarios for the quality control of custom applications and platforms.
• Perform functional testing (positive/negative) as well provide recommendations for ideal end user experience.
• Identify and track defects and errors and work with development to remedy them.
• Work with the development team to ensure that the final product satisfies specified requirements and meets end-user expectations.
• Work with managers and business leaders to ensure the intent of the development effort is understood and being executed.
• Troubleshoot quality issues and modify test procedures accordingly.
• Become a SME (subject matter expert) for one or more applications/platforms and help to mentor other QA Analysts with testing efforts.
• Ensure the successful deployment of products to production environments by participating in deployment calls and post deployment smoke testing as needed.
• Assist Management in documenting and implementing testing procedures and overseeing the QA process.
• Assist Management with testing/validating production support requests as necessary.

Additional Responsibilities:

• Ensure proper documentation is created and maintained for all QA project work.
• Contribute to team knowledge repository by documenting workflows, trouble-shooting guides, and other critical documentation.
• Properly follow time keeping and QA workflows as well as any other outlined departmental procedures.
• Attend daily stand-up calls and other project meetings where Platform Development QA is involved.
• Work with QA Manager to discuss project status', roadblocks, successes, challenges, etc.
• Coordinate with developers to design and institute automated tests for applicable applications.
• Contribute to annual platform upgrade efforts by performing QA activities as needed.

Qualifications:

Minimum Education Requirements:

Bachelor's degree or equivalent experience required.

Job Qualifications:

• Manual application/software testing 3+ years
• Previous experience as a QA Analyst/Engineer
• Intermediate level of SQL knowledge
• eDiscovery industry 2+ years (preferred)
• Advanced written and verbal communication skills
• Strong computer, analytical and problem-solving skills
• Critical thinker
• Ability to manage multiple projects
• Detail oriented
• Self starter

Other Preferred Experience:

• Experience with Jira Software
• Zephyr test management
• Proficiency with Relativity, Nuix, or other eDiscovery platforms
• EDRM awareness
• Knowledge of relational databases
• Experience with GitHub, Kibana, LINQ pad, MSSQL
• Experience with data manipulation in text editors
• C# development/test writing a plus
• Automated test experience a plus (i.e., Selenium)

Consilio's True North Values

• Excellence: We strive to make every client our advocate
• Passion: We DO because we CARE
• Collaboration: We win together through teamwork and communication
• Agility: We flex, adapt, and embrace change
• People: We value, respect, and invest in our teammates
• Vision: We create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.