Program Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

An experienced Technical Program Manager with preferably a Critical Infrastructure and Data Center background is being sought, to cover APAC-wide Program Management delivery, consultancy and Project Management support for Projects for a Global Hyperscale Client.

He/she should be an able practitioner, who will have hands on experience of critical infrastructure and systems projects, program management, design and engineering management, commissioning and close-out. You will also be well-versed in early site-planning for newbuild / greenfield developments.

The successful candidate will be responsible for demonstrating high levels of project and technical leadership, stakeholder management, coordination and advice on critical infrastructure and data centre projects. You will be a key person in the team responsible for scheduling, collaborating with different teams and fostering effective alignment and communication channels. You will preferably have a Technical Engineering background in either Electrical, Mechanical or Building Services Engineering. Prior hands-on experience such as Design, Installation, Commissioning and ISTs in data centres is expected and a pre-requisite.

This is an exciting role for a talented individual looking to excel in a regional role. You will be reporting to the Work Dynamics Account Lead, he/she will be expected to manage the capital budget and delivery of projects through the region and report accordingly.

Job Scope and Responsibilities

1. Liaison and Coordination:

• Collaborate with the FEP Global scheduling team, fostering effective communication and alignment.
• Engage with APAC FEP, DES (Design and Execution), PCG (Project Controls Group), and DCS (Data Center Services) teams to synchronize efforts.

2. Program Scheduling:

• Compile and develop program schedules for design and construction projects.
• Maintain accuracy and consistency in project timelines.

3. Templates and Pro-forma:

• Produce and update templates and other project pro-forma materials for senior management.

4. Team Support:

• Assist with team Objectives and Key Results (OKRs).
• Establish a pre-construction program planning function aligned with the Build Development Plan (BDP).

5. Program Meetings:

• Facilitate scheduled and ad-hoc program meetings with Client Regional Program Managers.
• Document detailed meeting notes, track actionable items, and ensure follow-up.

6. Project Process Tools:

• Manage project controls within the Client's Software (Project Management Tool).
• Execute Term Sheet processes for project funding requests.
• Initiate new contracts under software workflows and tools.
• Complete Stage Gate deliverables.
• Conduct end-to-end project risk analysis and maintain the Risk Registers.
• Facilitate workshops and progress reviews (Dev Deploy 2, Campus Planning).
• Set up DC Cross-Functional Reviews (CFRs).
• Regularly review design tracking, including change management and RFIs.
• Support and track issues and updates for projects using software tools.
• Ensure Stage Gate sign-offs for Gate 1 & 2.

7. Program Reporting:

• Collaborate with FEP RM & RPM to compile and execute specific reports:
• Weekly, Fortnightly and Monthly reports (Project Dashboard).
• APAC (Quarterly) Reviews.
• Term Sheet Production & Offline Seed Funding Cycle Review.
• APAC (Monthly) DCStat P&P Active Reporting Projects Review.
• Prepare CP reports for executive reporting meetings.

8. Additional Responsibilities:

• Drive process improvements aligned with the Construction Agreement and Project Manual.
• Provide interface support with partner teams and vendors.
• Adapt to evolving business needs and scenarios.

9. Location and Travel:

• Be prepared for up to 25% travel within APAC, adhering to country-specific policies.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.